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Technology – A Panacea to Mutuals’ Challenges?

How can Mutuals harness Technology to address their Challenges? Technology is transforming the way we bank and consumers are driving this transformation. Customer centricity is the buzzword as banks’ processes and systems are being aligned with their customers. Current trends in banking like mobile first design, digital branches, innovation, and enhanced customer read more...

Can customer-centric collections benefit your entire operations?

How often does a bank try to understand the full extent of a customer’s relationship with its organization?   Consider this example: A customer has had multiple accounts with your bank for the last 7 years with an average annual balance of $35,000 in her savings account and a credit card account whose payments have been received before the due date every read more...

India’s Public Sector Banks must innovate and embrace digital ...

For quite some time, Public Sector Units (PSUs) have been stuck in their conventional way of banking without embracing digitisation. In this era when all types of business are moving online, ignoring digital banking is no longer an option for PSUs but something that they need to do - and quickly!   As per a BCG report, by digitising processes read more...

Embryonic opportunities for predictive analytics with the roll-out of ...

Australia has recently introduced a new form of consumer credit reporting known as ‘Comprehensive Credit Reporting (CCR)’. This form of reporting allows credit providers such as banks and other lenders to share positive information about consumers through a credit bureau. Pricing based on credit worthiness is commonplace in mature markets such as the US and UK, read more...

The What, When and How of Customer Delight

Knowing your customer, ensuring personalized service and most importantly, delivering the product/service by sensing the need (even before the customer realizes it) – these are the key elements in ensuring successful customer relationships. Therefore, customer loyalty (retention) is key to any business and it is no different in the BFSI sector, if not more read more...

About Nucleus

At Nucleus Software we are committed to providing efficient, modern yet proven software solutions for the global Banking and Financial Service industry. We have been pioneers in developing Retail Banking Software, Corporate Banking Solutions, Transaction Banking, Cash Management and Internet Banking Software since 1986. Our success spreads across more than 50 countries, and we serve our customers globally through our direct and partner operations across US, Europe, Asia-Pacific, Africa and the Middle East. We are known for our world-class expertise and innovation in lending and transaction banking technology. Our two flagship products, built on the latest technology are: FinnOne™ and FinnAxia™.