Category: Artificial Intelligence

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Buying a Home is More than Just the Mortgage

The unprecedented success of service oriented companies such as Airbnb, Amazon and Uber has made it clear that for many of today’s customers “experience is a vital part of the product”. While it does not mean that an inferior product can be hidden by wrapping it in a superior experience, it does reinforce customers’ growing preferences for unique experiences. read more...

Driving Customer Delight in Corporate Banking with Intelligent ...

It is often reported that it costs five times more to attract a new customer than it does to keep an existing one.  Yet, in today’s hyper-competitive business environment where customers who already demonstrate low levels of loyalty and are presented with virtually unlimited choice, many financial services firms fail to show that they truly understand their read more...

Fraud: In a real-time world can AI detect and prevent it in real-time?

While digitization in financial services is bringing many benefits, it is also making financial institutions more vulnerable. According to recent reports by McAfee, cybercrime and financial fraud is currently costing the global economy an estimated $600 billion per annum. In fact, the true cost could actually much higher as firms cannot accurately identify and read more...

Is the Bank back office the key to unlock the next wave of growth and ...

Year after year, surveys have consistently ranked customer experience as the topmost priority for banks. However in a recent  survey, 72% of respondents said that their banking provider’s customer service has not improved over the past year. So what does this mean? Are the banks really not doing anything at all to improve customer experience? Probably not. One read more...

Is your Lending Voice-ready?

In businesses based on trust, relationships can make a lot of difference. Face to face interactions with customers have traditionally been considered an important part of banking. However, as customers increasingly prefer digital interactions over branch visits, banks are looking for new ways to maintain connect with their customers. While personalization of products read more...

Frictionless Onboarding : Pipe Dream or Practical Reality?

Transaction Banking is an attractive and profitable business with corporate customers spending nearly 5 times more on their banking requirements than credit-only customers. When the minimal balance sheet commitments, the attractive return of capital and the higher cross selling opportunities are added into the mix, it is obvious why many banks across the globe are read more...

Are You Ready for Tomorrow’s Digital Lending?

Since the rise of FinTech, the world of lending has been abuzz with the power of  “digital” – FinTechs  positioned themselves as offering “digital only” and “neo-digital” experiences, while traditional lenders focused on adding a digital flavor to their services. Transformation, disruption and revolution have all been associated with digital. read more...

About Nucleus

At Nucleus Software we are committed to providing efficient, modern yet proven software solutions for the global Banking and Financial Service industry. We have been pioneers in developing Retail Banking Software, Corporate Banking Solutions, Transaction Banking, Cash Management and Internet Banking Software since 1986. Our success spreads across more than 50 countries, and we serve our customers globally through our direct and partner operations across US, Europe, Asia-Pacific, Africa and the Middle East. We are known for our world-class expertise and innovation in lending and transaction banking technology. Our two flagship products, built on the latest technology are: FinnOne™ and FinnAxia™.